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PMAssist Blog

Blog Post LeadSimple Isn’t a Magic Wand—It Needs a Real Process Behind It

LeadSimple Isn’t a Magic Wand—It Needs a Real Process Behind It

By Abi Ortscheid Sunday, August 10, 2025
We love LeadSimple.  We’ve built hundreds of workflows in it, and we recommend it constantly to PMs who want to streamline their operations.But here’s the reality check most people don’t want to hear:LeadSimple won’t fix your business.It’s not a... More +
Blog Post Protecting Your PM Business: The Insurance Gap You Can’t Afford to Ignore

Protecting Your PM Business: The Insurance Gap You Can’t Afford to Ignore

By Abi Ortscheid Wednesday, July 30, 2025
Most property managers don’t enter the business with a background in risk management. But ask anyone who’s been hit with a lawsuit, and they’ll tell you: the blind spot isn’t operations—it’s insurance.While property management has embraced tech... More +
Blog Post Why Section 8 Is Broken—and What It Would Take to Fix It

Why Section 8 Is Broken—and What It Would Take to Fix It

By Abi Ortscheid Friday, July 25, 2025
On paper, the Housing Choice Voucher program (better known as Section 8) is one of the most promising tools we have to make housing more accessible. But in practice? It’s one of the most dysfunctional government programs in the rental housing industry—and landlords ar... More +
Blog Post Security Deposit Waivers: Common Questions, Real Answers

Security Deposit Waivers: Common Questions, Real Answers

By Abi Ortscheid Wednesday, July 23, 2025
Security deposit alternatives can be a game-changer—but only if you fully understand how they work, what risks they carry, and how to build your own in-house program legally and profitably.At PMAssist, we’ve been strong advocates of security deposit waiver programs, a... More +
Blog Post Is Your Trust Account Actually Compliant? (Hint: Most Aren’t)

Is Your Trust Account Actually Compliant? (Hint: Most Aren’t)

By Abi Ortscheid Tuesday, July 22, 2025
Most property managers assume their trust accounts are compliant—until something goes wrong. From audits to lawsuits to bank failures, it’s easy to assume your banking setup is airtight… but if your account simply says “trust” on it and that’s... More +
Blog Post Automate, Delegate, or Drown: Why Every Property Manager Needs to Let Go

Automate, Delegate, or Drown: Why Every Property Manager Needs to Let Go

By Abi Ortscheid Friday, July 18, 2025
In property management—and business in general—the biggest bottleneck is often the person at the top. If you’re doing everything yourself, you’re not running a business. You’re drowning in one.In this week’s PMAssist Insider Substack, Todd Orts... More +
Blog Post NARPM at a Crossroads: What Needs to Change—and What’s Finally Moving Forward

NARPM at a Crossroads: What Needs to Change—and What’s Finally Moving Forward

By Abi Ortscheid Tuesday, July 15, 2025
The National Association of Residential Property Managers (NARPM) is rolling out a new initiative called “NARPM 2.0,” aimed at modernizing its leadership structure and improving support for local chapters. But are these changes enough to secure NARPM’s future in... More +
Blog Post How to Know If You’re Ready for Process Automation

How to Know If You’re Ready for Process Automation

By Abi Ortscheid Thursday, July 10, 2025
If your business still runs on sticky notes, staff memory, and inbox gymnastics… this one's for you.We talk a lot about automation at PMAssist. But we also get that not every property manager is sure if they’re really ready to make that leap. Maybe you&... More +
Blog Post Why We Moved PMAssist Insider to Substack—And Why It’s a Big Win for Property Managers

Why We Moved PMAssist Insider to Substack—And Why It’s a Big Win for Property Managers

By Abi Ortscheid Sunday, July 6, 2025
Why We Moved PMAssist Insider to Substack—And Why It’s a Big Win for Property ManagersAfter more than five years of delivering in-depth training and tools for property managers, PMAssist is entering a new chapter—and it’s a big one. We launched PMAssist in... More +
Blog Post PMAssist Insider Is Moving to Substack (And Getting Even Better)

PMAssist Insider Is Moving to Substack (And Getting Even Better)

By Abi Ortscheid Monday, June 30, 2025
After more than five years of delivering in-depth training and tools for property managers, PMAssist is entering a new chapter—and it’s a big one.We launched PMAssist in early 2020 with one clear goal: to help property managers boost their revenue during a time of imm... More +

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