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PMAssist Blog

Blog Post Why Section 8 Is Broken—and What It Would Take to Fix It

Why Section 8 Is Broken—and What It Would Take to Fix It

By Abi Ortscheid Friday, July 25, 2025
On paper, the Housing Choice Voucher program (better known as Section 8) is one of the most promising tools we have to make housing more accessible. But in practice? It’s one of the most dysfunctional government programs in the rental housing industry—and landlords ar... More +
Blog Post Why Your “Custom” Processes Are Costing You Efficiency

Why Your “Custom” Processes Are Costing You Efficiency

By Abi Ortscheid Thursday, July 24, 2025
We’ve heard it a hundred times:“Well, we do things a little differently around here…”Every property management company has its quirks. Maybe you onboard owners a certain way. Maybe your renewal timing is a little off-cycle. Maybe you use a five-step proce... More +
Blog Post Security Deposit Waivers: Common Questions, Real Answers

Security Deposit Waivers: Common Questions, Real Answers

By Abi Ortscheid Wednesday, July 23, 2025
Security deposit alternatives can be a game-changer—but only if you fully understand how they work, what risks they carry, and how to build your own in-house program legally and profitably.At PMAssist, we’ve been strong advocates of security deposit waiver programs, a... More +
Blog Post Is Your Trust Account Actually Compliant? (Hint: Most Aren’t)

Is Your Trust Account Actually Compliant? (Hint: Most Aren’t)

By Abi Ortscheid Tuesday, July 22, 2025
Most property managers assume their trust accounts are compliant—until something goes wrong. From audits to lawsuits to bank failures, it’s easy to assume your banking setup is airtight… but if your account simply says “trust” on it and that’s... More +
Blog Post The Cost of Chaos: How Disorganized Operations Drain Your Profits

The Cost of Chaos: How Disorganized Operations Drain Your Profits

By Abi Ortscheid Sunday, July 20, 2025
Think inefficiency is just an inconvenience?Think again.Every dropped task, misrouted email, missed follow-up, or late owner response doesn’t just stress your team out—it costs your business real money. And the worst part? Most property managers don’t even ... More +
Blog Post Automate, Delegate, or Drown: Why Every Property Manager Needs to Let Go

Automate, Delegate, or Drown: Why Every Property Manager Needs to Let Go

By Abi Ortscheid Friday, July 18, 2025
In property management—and business in general—the biggest bottleneck is often the person at the top. If you’re doing everything yourself, you’re not running a business. You’re drowning in one.In this week’s PMAssist Insider Substack, Todd Orts... More +
Blog Post You Don’t Just Need a Consultant—You Need a System to Back It Up

You Don’t Just Need a Consultant—You Need a System to Back It Up

By Abi Ortscheid Thursday, July 17, 2025
If you’ve ever worked with a great consultant, you know the feeling:  ✔ Clearer strategy  ✔ Better direction  ✔ Renewed focus on the big pictureThe only problem?You hang up the Zoom call… and stare at a to-do list the size of your property portfo... More +
Blog Post NARPM at a Crossroads: What Needs to Change—and What’s Finally Moving Forward

NARPM at a Crossroads: What Needs to Change—and What’s Finally Moving Forward

By Abi Ortscheid Tuesday, July 15, 2025
The National Association of Residential Property Managers (NARPM) is rolling out a new initiative called “NARPM 2.0,” aimed at modernizing its leadership structure and improving support for local chapters. But are these changes enough to secure NARPM’s future in... More +
Blog Post From Lead to Lease: How to Automate Your Sales Pipeline and Close More Doors

From Lead to Lease: How to Automate Your Sales Pipeline and Close More Doors

By Abi Ortscheid Monday, July 14, 2025
Why Property Managers Need Sales Automation to Scale SmartEvery property manager wants growth. But let’s be real: more doors often means more chaos—unless you’ve got systems in place to handle the volume.That’s where sales automation comes in.We’re h... More +
Blog Post Automating Property Management Without Losing the Human Touch

Automating Property Management Without Losing the Human Touch

By Abi Ortscheid Sunday, July 13, 2025
We get it. The word “automation” can trigger some mixed feelings in this industry.Sure, everyone wants to save time and eliminate chaos—but no property manager wants to become the cold, robotic company that can’t even return a phone call. There’s a l... More +

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